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At Solidaire we comply with the Brazilian legislation for the protection of personal data in force.
Our Privacy Policy reaffirms our commitment to security, privacy and transparency in our personal data treatment processes. This Policy also informs which personal data we collect about users, what we use it for, how and where we store it and with whom we share it. It also defines users' rights in relation to their personal data and how to contact us for further information or clarification on this subject.
In total respect for the relationship it maintains with its partners, customers, suppliers and society in general, and attentive to the rights of the holders of personal data, Solidaire presents herein its Privacy and Personal Data Protection Policy.
1. LEGAL BASIS
The right to privacy of natural person's data is provided for in the Federal Constitution, in general legislations - in the Marco Civil da Internet and its regulating decree, in the Consumer Defense Code - and in Law 13.709/2018, known as the General Law of Personal Data Protection ("LGPD").
2. DEFINITIONS
2.1 PERSONAL DATA is the information that allows identifying individuals (for example, name, identity number, CPF, address, bank details, location).
2.2 SENSITIVE PERSONAL DATA is personal data that reflects more intimate aspects and needs to be further protected. For example, data about health, political opinion and religious conviction are sensitive personal data.
2.3 DATA SUBJECT is the person to whom the data refers. The user of the website is in this case the data subject of the personal data.
2.4 DATA PROCESSING is any action that may be carried out on the user's data. It includes, for example, access, collection, processing, storage and deletion.
2.5 ANONYMING is the technical procedure used to prevent certain data from being linked to a particular person. Anonymized information is not considered personal data.
2.6 COOKIES are files or information that may be stored on devices (computer or cell phone) when the user visits websites or uses online services, containing, as a rule, the name of the website that originated it, the time of your visit to the website and a numbering, which is randomly generated. COOKIES basically reflect your browsing history and interests on the Internet.
2.7 CONTROLLER is the company, individual or regulatory entity responsible for the processing of the personal data.
2.8 OPERATOR is a company or individual contracted to process personal data on behalf of and according to the orders of the Controller, for example, a company contracted only to store information.
3. DATA TO BE PROCESSED
3.1 Data collected automatically as a result of your browsing on the site.
3.2 Data provided by the user himself such as full name, e-mail, cell phone number when informed by e-mail, forms or other communication channels.
4. PURPOSE OF DATA PROCESSING
Solidaire processes data for legitimate and specific purposes, such as:
4.1 obtain user identification to enable a response, by means of express authorization (consent);
4.2 to develop and improve the site's features and functionalities in order to provide a better experience for the user.
5. SHARING OF THE DATA
Solidaire may share your data in specific cases, always in a transparent manner and in line with the guidelines contained in this Policy. The sharing of your data may be done with:
5.1 authorities and government bodies as a result of obligations imposed in laws or regulation.
6. PROTECTION OF YOUR PERSONAL DATA
Your personal data is protected in the Solidaire environment through the following measures:
6.1 Restricted control over access to data, by means of passwords for personal use, exclusive to employees with defined responsibility to do so.
6.2 Password policy, with standardization of strong passwords and the obligation to change passwords periodically, preventing the reuse of previous passwords and blocking for unsuccessful attempts.
6.3 The environments where we handle your data are monitored by means of a detailed inventory of access to connection and application access records.
7. PERIOD FOR DATA RETENTION
Once the purpose for processing the user's data has been achieved, they will be deleted from our internal databases or will undergo an anonymization procedure.
8. IMPERMISSIBLE PROCESSING
Solidaire does not sell, transfer or give access to users' data to third parties, except in compliance with the provisions of item 5 of this Privacy Policy.
9. TYPES OF COOKIES USED
9.1 Those essential to allow navigation on the site, allowing the page of the environments to load correctly;
9.2 Those that allow for a better browsing experience, enabling the use of all available features.
By accessing our site you agree to the COOKIES used by Solidaire.
10. RIGHTS OF DATA SUBJECTS
The rights in relation to the user's personal data can be exercised at any time, free of charge, through a registered request to the Data Officer/DPO, through the email: contato@solidairecorp.com .
The user may request
- Update personal data or correct data that he/she considers to be incorrect or incomplete;
- To obtain information about the possibility of not providing consent, when this modality is applicable, and the consequences in case of refusal;
- To withdraw the consent given for the processing of your personal data, as well as to request its deletion (to the extent that such processing is based on consent);
- Obtain information on with whom we carry out shared use of your data;
- Request that personal data that you consider unnecessary, excessive or treated in non-compliance with the LGPD, be anonymized, blocked or deleted;
- Request a review of decisions made solely on the basis of automated processing of personal data;
- Request data portability upon express request.
If you have any questions about Solidaire's Privacy Policy, please contact our Data Officer/DPO at contato@solidairecorp.com .
11. UPDATES AND/OR AMENDMENTS TO THIS POLICY
Solidaire may revise, amend, update this policy whenever it deems necessary. We assure that any update and/or alteration will be promptly disclosed on the website, always making it possible to consult the latest revision.
12. FINAL CONSIDERATIONS
This Policy applies to Solidaire Comércio e Serviços Ltda., company registered with the CNPJ under no. 22.244.418/0001-87, located at Av. das Américas, 500 Bloco 12 Loja 106 - Barra da Tijuca - Rio de Janeiro - CEP 22640-904. Solidaire adopts preventive mechanisms against information security incidents, as well as remediation and crisis management techniques.
Privacy Policy updated on August 12, 2021.